Payment & Refund

Payment Methods

  • Payment through PayPal. You can connect your credit card, debit card or bank account to PayPal for purchasing products. After submitting an order, you will be redirected to PayPal to complete the transaction.

Payment Process

Log into your PayPal account. Enter your account details and click "Submit" option.
Complete the payment, the order will be processed and a message of order confirmation will be sent to your e-mail address.

      Payment Problem promises to our customers, shopping on is safe, and secure. If your payment is unsuccessful, the reason ismay be that the credit card company has a limit on one-time expenses, please pay through PayPal once again.

      Refund Process

      For any problem you want refund, please feel free to email us. Our customer service is glad to help and work together to resolve any issues. If your refund request is granted and the process is completed, we will give the refund to your original payment account. 
      Refund time:
      The refund time will be different because of the PayPal or bank transfer system. If the refund time beyond this time limit, please contact the PayPal or your issuing bank for further information.

      • PayPal: The refund will takes 1-2 business days to arrive.

      Please confirm the return address with us before returning. The return address is different from the shipping address on the package.